You do not need an appointment. Stop by during our business hours when it is convenient for you. There may be a wait, which is usually longest right after we open.
Where are you located?
We are located in the lower level of Woodbury Lutheran Church (7380 Afton Road, Woodbury, MN 55125). Use the lower level entrance on the west side of the building.
When is the food shelf open?
The food shelf is open Monday from 12:00 PM to 4:00 PM, Thursday from 3:00 PM to 7:00 PM, and Friday from 9:00 AM to 1:30 PM. Please note that if you arrive half an hour or less before the food shelf closes, your groceries will be pre-packed for you. Typically, the food shelf is closed to observe New Year’s Day, Memorial Day, the 4th of July, Labor Day, Thanksgiving, and Christmas.
I can’t make it to the food shelf during the scheduled hours. Do I have any options?
We do not currently have the staff to host after-hours visits.
You may visit the food shelf once every calendar month. You do not have to wait exactly 30 days between visits.
Does the same person from my household have to come each time?
Any adult member of your household (living at the same address as you) may visit the food shelf and pick up food for your household. If someone in your household has already picked up food during that calendar month, another household member cannot make a separate visit in the same month.
Can I still access food here if I’m not from the area?
We ask that you utilize the food shelf that serves the area in which you live. Check our list of metro area food shelves here, or visit hungersolutions.org and select “Food Shelf Finder” under the Get Help tab. If you would prefer to access this information by phone, you can dial 211 from a landline or 651-291-0211 from a cell phone.
Do I get to pick my own food?
Yes. The amount of each type of food you will be able to choose is based on the size of your household. However, if you arrive a half an hour or less before the food shelf closes, your groceries will be pre-packed. You will still receive the same amount of food.
What paperwork do I need to bring?
Each time you come to the food shelf, please remember to bring your photo ID and a current utility bill showing you at your current address. The first time you come to the food shelf, we also ask that you bring a form of identification (driver’s license, birth certificate, medical insurance card, social security card, passport, etc.) for each member of your household. You only need to bring their information once so we can verify it in our system.
Why do I need to show a photo ID and a current bill?
The state of MN requires us to check your ID to verify that you are a state resident. We ask to see a bill in order to make sure that you are currently living in the area we serve.
What forms will I need to complete?
At registration, you will complete a form with two parts. The first part is the TEFAP (The Emergency Food Assistance Program) Eligibility form, which is a self-declaration that you are qualified to receive government food assistance. The second part is a Release Form, which is an agreement to release CCEFS from liabilities relating to the food you receive.
I am participating in the Safe At Home program and am not allowed to share where I am living. Can I still get food?
Yes. Just let the volunteer know at intake. If you are able, please bring documentation of the fact that you are participating in Safe At Home, or an ID with the P.O. box you are using.
Is there anything else I need to bring?
We ask that you bring your own grocery bags, since our supply is limited.
Will CCEFS have food that my family is used to eating?
I am on a special diet. Will CCEFS have food I can eat?
Yes. We strive to offer a variety of gluten-free, low-sugar, low-sodium, vegetarian, and other foods that correspond to specific dietary needs. Please note availability of particular items may vary.
Can I get food if I receive SNAP benefits or another government food assistance program?
Can I get food if I am not a U.S. citizen?
My roommates and I don’t share meals. Can we come to the food shelf separately?
No matter their relation, everyone living at the same address is treated as one household and served together. If you share a home with a roommate, you will be served as a family of two, and it is up to you to decide how to divide the food. We cannot provide each of you with food separately.
I am currently homeless or without a permanent address, so I do not have a bill to verify my address. Can I still get food?
Yes. Just let the volunteer at intake know of the situation.
Is the food shelf handicap-accessible?
Yes, CCEFS is accessible to clients with wheelchairs, limited mobility, and physical disabilities. We will do our best to make your visit as easy and comfortable as possible.
Do you have resources for clients who speak other languages?
CCEFS currently makes use of a translation line over the phone. We also have some volunteers who speak other languages. Registration forms are available in multiple languages.
Is there a chance I will be turned away because of my income?
CCEFS will not turn you away because of your income. We understand that job loss, medical expenses, and other emergencies might result in difficulty making ends meet, even for families with higher incomes. When you fill out your registration forms, you will be asked to self-declare your eligibility.
Does CCEFS offer other services?
Although CCEFS does not offer services outside of food assistance, we have compiled a list of other services that may be of interest. Check out a list of these programs and links to their websites here. Also, there is a Salvation Army office located in Woodbury Lutheran Church, right near the food shelf. You can make an appointment by calling 651-739-6288.
What is your policy on emergency closing?
It is the CCEFS policy to close the food shelf if District 833 closes schools. In the event of an emergency closing, we will notify clients by email and post an announcement on our Facebook page.